We highly recommend that you schedule your appointments at least one week in advance to ensure that your preferred time and treatment or service is available.
As a courtesy to other Spa guests and our therapists, please give at least a 24-hour notice of cancellation to avoid full charge. A credit card number, advanced payment, or gift certificate number may be required at the time of the booking. For spa packages and two or more guests coming together we require a 48-hour cancellation notice. Groups and bridal parties will require a 50% deposit at time of booking. We do not provide refunds for cancelled or missed appointments.
We recommend that you check in at Spa Reception at least 15 minutes prior to your appointment. This gives you time to enjoy a warm or cool beverage and to start the relaxation process prior to your service. Late arrival may mean reduced treatment time we have to finish on time regardless of time you came. After your treatment, please enjoy the spa's relaxation area, which will allow you to float back to reality at your own leisurely pace.
We accept cash, debit cards, personal checks, Visa, MasterCard, and American Express - with proper identification.
Our Spa environment is one of tranquility and relaxation. Please respect all spa guests' right to privacy and serenity. Please turn off all cellular phones and pagers while in the spa area and please keep voices to a whisper.
Guests under 15
Must to be accompanied by a responsible adult.
Please advise us of any health conditions, allergies, or injuries that could affect your treatment or service when making your Spa reservation. Infinity Spa is held harmless for any information not provided to us at the time of service.
In keeping with our commitment to cleanliness, safety, and hygiene, our equipment is sterilized and sanitized after every treatment and service.
We have specially designed treatments for expectant mothers. Please allow Spa reception and therapists to guide you in selecting which treatments and services are most suitable for you during this special time.
Loss or Damage
We regret that we cannot be responsible for any loss or damage of personal articles. Please keep all valuables with you during your visit.
Prices for services and products are subject to change on our website and menus without advance notice.
Terms and Conditions
Infinity Spa reserves the right to change these terms and conditions from time to time in its sole discretion.
Right of Refusal
Infinity Spa reserves the right to refuse service to any client for improper conduct. Inappropriate conduct or language during a service will result in immediate termination of the service. We reserve the right to define inappropriate conduct.
If for any reason we fail to meet your expectation with any of our salon or day spa services, please let us know within 24 hours of your service.
Infinity Spa is committed to protecting your privacy and will not give out or sell any information provided to us by our customers. Any information collected is for internal review only and used to improve service, pricing, product, promotion and content of our web site. All customer information (name, email, address, etc.) is confidential. When you create an account your contact information and credit card information will be stored for ease of reordering. All information collected will be stored and encrypted for additional security.
Our site protects your transactions with the highest level of security through a Secure Sockets Layer (SSL) Certificate. This SSL link ensures that all information passed between the Infinity web site and your browser remains private and secure. Infinity Spa guarantees the safety and security of our site through DigiCert, so you have a safe place to shop.
If any provision of these Terms and Conditions is declared invalid or illegal for any reason, then the remaining provisions of these Terms and Conditions shall remain in full force and effect in the same manner as if the invalid or illegal provision had not been contained herein.
Should you have further questions about our Terms and COnditions, you may contact us through: firstname.lastname@example.org